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Very poor customer service..very rude..and they dont want to pay u a fair price
I took in a pair of yellow diamonds studs that i purchased from the jewelry exchange for $600 and was given a loan of $110, six months later after paying my loan off and retrieving my earrings, someone switched my earrings with non diamond white studs. I did'nt notice the mistake until i went to pawn king in merriliville to make a loan on the same earrings that were returned to me. This place is practicing fraudulent activity and switching merchadise.
Their prices are definitely inflated... Some of their heavily used items are tagged at or very close to full retail. They also have a serious lack of product knowledge. I'm not saying they should know everything about every product they have, but trying to sell what is clearly a replica Chopard Gran Turismo watch as the real deal shouldn't even be allowed. Seriously, who do they expect to believe a watch that typically sells for $5,000 would be in their case for $300??
Under new mgmt the service is great!!! check it out now.
POOR NEVER GOBACK
Bad place for business
everything is too high priced they need to lower there prices on there items too long of wait in line need to find better employees who know what they are doing
The service is very bad! !! 10 to 15 people in line waiting one worker waiting on them everyone else standing around doing nothing
I have goin to ez pawn 4 some time , but when I go its 4 reasons when times are harder then most days. I really think that the customer service needs a lot of work, or either new employees or new management either way store needs progress, or it won't last another 2 yr or so. It seems that there's no leader, and no care 4 the customers needs.
This store is slow..unfriendly...prices are way to high..the staff has little or no knowledge of value of products...a young man that works there is VERY RUDE AND DISRESPECTFUL...I KNOW A GOOD STAFF SWEEPING WOULD GET YOUR STORE MORE BUSINESS....AND AS A EX-employee in INDIANAPOLIS I KNEW HOW TO READ PRICES AND PRICE PRODUCTS....AND THIS STORE IS A RIP OFF DEN...
I agree that the service is VERY SLOW, waiting over one hour to be taken care of... but I came to purchase jewelry, not pawn. My purchase was absolutely awesome at an awesome price of $280.00 (diamond earrings). I had them appraised at $1250.00. Don't accept the first price they quote you as they have an automatic drop in price in the computer....I was originally quoted $375.00. The girl that waited on me was not only very knowledgeable but also steered me in a positive pick to purchase. Can't wait to go back!
I AGREE WITH THE ABOVE COMMENT....THERE SERVICE IZ PISS POOR...WE ALSO CAME WITH A 1000 DOLLAR BIKE AND AN 900 DOLLAR WATCH AND THEY SAID 5 BUCKZ...BUT HAD A LIL KIDZ BIKE FOR 59 BUCKZ...THEN HAD A NUMARK TURN TABLE BROKE FOR 290 BUCKZ...U GUZ SUCK AND NEED TO LEARN THE VALUE OF GOODZ....
This pawn shop is awful. I came in there with a $7000 dollar watch, and they said that they were going to give me $5. They did not even see the watch, nor gave me a chance to explain what it was. Service is horrible, and so is the store.